Study Support

If you are an e-Learning student, in your learning portal, your course has an introduction section. This is your starting point. You need to view the onboarding information and then move onto all the information in this section before moving onto your core reading. For classroom and virtual classroom students, your course tutor will go through this with you on your opening session.

Unfortunately, this is prohibited by NEBOSH as this is classed as a Premark however, there are lots of useful documents to assist you to be successful within your learning resources. Once your exam begins you are under exam conditions so you are prohibited from contacting a tutor or asking for input from anyone during this time, this must be all your own work. There is a mini mock that you can complete to gain guidance on completing your practical, which you can submit for marking and feedback to give you practice before completing the exam.

For the OBE (Open Book Exam) examinations, you can request the markers breakdown directly from NEBOSH via [email protected]. For practical assessments, this is released automatically on the following working day. 

Results are sent to the learner via an email from NEBOSH 50 working days after the exam submission date. We'll receive the certificates between 4 and 10 weeks later. After receiving them we organise and send them out within 2 weeks.

This is not possible for the Diploma. However, for the certificate courses you must provide the question paper, answer booklet and the markers breakdown (which is obtained from [email protected]), the Study Support Team will as an overview review only on the answers where you received below 50% marks – each question will not be broken down, only the paper.

For all certificate courses, you will complete the OBE mock questions on your E-learning Platform electronically. These will be marked by our advisors and feedback given through the platform. For the Diploma mocks and for the practical assessments, or If you have any queries or issues regarding the completion of the mocks on your platform, please contact [email protected] and they will be able to assist you.

For all courses the mini mock should be completed. Once completed and marked, you are advised to book your exam.

You begin the mocks once you have completed the required learning and core reading on your e-Learning platform. They'll help you find out which elements of the course you've fully understood and which you need to revisit before the exam.

Whilst this is not always guaranteed, we carefully analyse all our examination results and out of the majority of the referred students, these are found to have not completed the mock process in full. 

You must achieve your full qualification within five years from the date of your first examination. You can therefore book your practical assessments when you feel ready. You will need to source a suitable location for your practical assessment prior to booking the examination. 

The Study Support Team are here to support you Monday – Friday 9am – 5pm. 

You can contact our Study Support Team on [email protected] for further guidance once your course has finished.

This is a very personal decision which only you will know the answer to.

Firstly, it will depend on whether you feel comfortable and confident and basing your decision on the feedback on the mock paper that you have received from the tutors.

It is advised that you only review the guidance information. NEBOSH can change the examination templates; therefore, we strongly advise waiting to start the actual assessment until you have received the templates as part of the examination package. There is a practical mock available to complete which you can practice with. You can download this from your e-Learning Platform and send to the [email protected], who will mark it and give you feedback.

For you to assess your final mark for the mock so that you can establish if this was the real examination what the final mark would be, but it also prevents you becoming stuck onto a question which could be detrimental to your study. We do revisit any questions that were marked less than 60% once all mocks have been completed.

It is recommended that you do use your own place of work as this is the area in which you are the most familiar and will have the knowledge to meet the essential criteria.

You can approach any local businesses or charities, as well as the businesses of friends, family or previous colleagues with their consent.

Yes, you can transfer to any method of learning by contacting our sales teams via [email protected] for UK Students and [email protected] for International students.

Unfortunately, these are only offered for the Diploma courses.