Who we are

After building years of industry experience, our founder and Chief Executive Officer, Nick Higginson, noticed a lack of health and safety training organisations who put their customers first. That’s why he founded Phoenix HSC, a company which puts the ‘customer’ back in customer service, providing hassle free guidance and expertise to guide customers through the minefield of health and safety legislation.

What we do

Phoenix offers a range of training and services to meet your organisation’s health and safety training needs. These include:

  • Our range of training courses, including accredited NEBOSH, IOSH and IEMA courses, NVQ diplomas and our range of specialised short courses.

  • Studying our courses in the way that suits you: in the classroom, whether it be in-person or virtually, in-house, or through e-Learning.

  • Advice from our Account Management Team, helping our corporate and enterprise level customers find the best solutions for their health and safety training.

  • The services of our invaluable Study Support team- here to provide you with the knowledge you need as you study your health and safety course.

  • The Phoenix Pass Pledge, our promise to students that lets them continue their studies at no additional cost if they fail an exam- you just need to pay to retake it.

Always Going Beyond

Responding to customer feedback isn’t the only way we’re looking to improve though. We’re always working to improve the range and quality of our services so that customers have the best experience possible. In recent years this has included:

  • Working with IEMA to offer a range of courses aimed at environmental sustainability

  • Revamping our website to make finding the training you need easier than ever

  • Significantly increased the frequency of our virtual classroom courses, with IOSH Managing Safely now running every week

What do our Customers think?

We trained more than 20,000 students in 2023, helping whole teams and individuals alike get the health and safety training they need. If you want to know what they thought, take a look at our Trustpilot reviews. We’ve had over 1500 since beginning our journey and are rated 4.9 stars thanks to the quality of our training and service support.

“Great way to take a course, really good interaction with instructor. Thoroughly enjoyed the course and will use Phoenix again and recommend them to anyone.”

“If you are thinking of doing NEBOSH don't hesitate to get in touch with Phoenix Health & Safety.”

“The Study Support team were always available and quick to get back with advice and guidance and encouraging when I might have otherwise dropped the course.”

A Selection of some of the Incredible Companies we Work With

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